Installation Installing your Base Station is the first step to getting your system up and running. Watch this video for a hands-on setup experience from our team of experts.

SimpliSafe offers an interactive guide in our app with step-by-step details on how to install your system as well as expert customer support by phone or chat before, during and after your installation.

If SimpliSafe is unable to address the issue that you are facing, SimpliSafe will send you a replacement product or part along with a postage prepaid return slip, and you will return your old product or part to …

This page will walk you through the installation and setup for your new system. In addition to following this guide, please download our step-by-step setup guide: Original SimpliSafe® Setup Guide.

We’re on a mission to make every home secure. Download the SimpliSafe® Mobile App to get started today, and use this page to learn more about your system.

Use the guided flow below for an interactive, step-by-step experience that will help you through the installation process. Base Station (Gen 3) Installation Guide

Firstly, ensure that your Base Station is up to date with the latest firmware, and the SimpliSafe Mobile App is the latest version. You will need to pair your Bell Box to the system before you physically …

If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of SimpliSafe does not disable your alarm equipment. If you have questions about what …

You can call SimpliSafe at 1-888-95-SIMPLI (957-4675) to notify us of the false alarm or wait for the call from our Dispatch Center. Be sure to answer the phone and have your “safe word” ready to verify …

No one protects your whole home like SimpliSafe®. Now, 24/7 live security agents and advanced AI-powered cameras combine to create a double layer of defense—and help stop crime before it starts.