Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route Shipping Protection Policies – Route for Shoppers
Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...
Track - Route
Route transforms generic carrier tracking into an immersive branded experience. Customize tracking pages with your logo, colors, and messaging to maintain brand consistency post-purchase.
Route for Shoppers
Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants
Where is my order? – Route for Shoppers
You can access this page any time via the link in your Route confirmation email, or by clicking on any order tracking link in a Route email from your desktop or laptop.
Route
Handle everything you need after check-out Route protects your orders, tracks them right to your door, and provides frustration free returns.
Tracking with Route
Route displays all your online orders in a central, visual tracking app. We use the shipping and tracking information you receive at the time of your purchase to display:
File and manage claims – Route for Shoppers
What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, Venmo, …
How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when your claim …
How Route’s claims process works – Route for Shoppers
As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage.