Use a pin or a similar tool (not included) to press and hold the reset button for at least 5 seconds. Your controller resets. Connect your controller to the PS5® console using the official USB cable that came …

Use our online self-service tool to troubleshoot hardware and connectivity issues for your PlayStation® console, system or controller. You can also find a manual or user guide for your device or accessory.

Turn off your PS5 console. Locate the small reset button on the back of the controller. Use a pin or similar tool (not included) to press the reset button. This will not reconfigure the controller or affect …

To pack your Access™ controller for a return, please make sure to send us the controller without any buttons or accessories. Please detach and remove all button caps, tags and stick caps from the …

PlayStation Support Controllers What do you need help with? Select a category from below: DualSense controller DualSense Edge controller

These services may include the installation of the latest system software or firmware updates, or service or replacement of the PS5 console's storage or the PS5 console with a new or factory recertified …

Make sure that the stick module is positioned correctly, and then slide the module along the grooves of the controller until you hear a click. Lower the release lever. Attach the front cover. Align the raised …

PlayStation Support PlayStation®5 What do you need help with? Select a category from below: PS5 set up PS5 console features PS5 troubleshooting PS5 software updates

Find out how to charge and pair your DUALSHOCK®4 wireless controller with your PlayStation®5 console or PlayStation®4 console, and how to change controller settings.

Find out how to charge and pair your DualSense™ wireless controller with your PlayStation®5 console, change the controller settings, and update the device software.