material is the result of work supported with resources and the use of facilities of the Veterans Health Administration and funding from the Patient-Centered Outcomes Research Institute.

AHRQ’s SHARE Approach is a clinician-led shared decision-making model with five essential elements for meaningful dialogue with patients exploring benefits, harms, and risks of options and what matters most to them. AHRQ offers a free workshop curriculum to train clinicians in skills and techniques to work with patients to make the best possible healthcare decisions.

SBAR, which stands for Situation, Background, Assessment, and Recommendation (or Request), is a structured communication framework that can help teams share information about the condition of a patient or team member or about another issue your team needs to address. In phrasing a conversation with another team member, consider the following: SBAR is one of the most widely used TeamSTEPPS ...

Welcome! Thank you for joining this webinar about how to assess and measure a wound.

This toolkit, developed through an AHRQ Patient Safety Learning Lab, consists of a formal risk assessment and tailored plan of care for each patient. The toolkit has reduced falls by 25 percent in acute care hospitals and is used in more than 100 hospitals in the United States and internationally ...

Evidence for engaging patients and families in discharge planning Nearly 20 percent of patients experience an adverse event within 30 days of discharge.1,2 Research shows that three-quarters of these could have been prevented or ameliorated.1 Common post-discharge complications include adverse drug events, hospital-acquired infections, and procedural complications.1 Many of these complications ...

Resource: Standing Orders Standing orders and protocols allow patient care to be shared among non-clinician members of the care team, like medical assistants and nurses. In accordance with Key Driver 4: Create and support high functioning teams to deliver high-quality evidence-based care, this overview explains how standing orders empower both clinical and non-clinical staff in care teams. The ...

Topic: Quality Improvement Quality improvement (QI) is essential to achieving the triple aim of improving the health of the population, enhancing patient experiences and outcomes, and reducing the per capita cost of care, and to improving provider experience.

The medical home model holds promise as a way to improve health care in America by transforming how primary care is organized and delivered. Building on the work of a large and growing community, the Agency for Healthcare Research and Quality (AHRQ) defines a medical home not simply as a place but as a model of the organization of primary care that delivers the core functions of primary health ...

Each year, somewhere between 700,000 and 1,000,000 people in the United States fall in the hospital. A fall may result in fractures, lacerations, or internal bleeding, leading to increased health care utilization. Research shows that close to one-third of falls can be prevented. Fall prevention involves managing a patient's underlying fall risk factors and optimizing the hospital's physical ...