Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...

This is the information required for configuring IT Services-supported email clients to access your QMUL Office 365 account using IMAP. You will need to know your ...

It is sometimes necessary for IT Services staff to remote into your machine to investigate a problem. During the remote session you will not be asked to share your password. If necessary you will ...

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...

These are the steps for setting up an IMAP device or email client for your QMUL email account. 1. Open your email client that uses the IMAP settings. 2. Enter your Name and QMUL email address. 3.

Our new ‘appsanywhere’ service allows you to access some of Queen Mary’s specialised apps when away from your department or off campus. In order to access this service you have to configure MFA first.

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...

The list below contains the names of staff who can authorise IT equipment requests. Each School, Institute and Department have a nominated person for this function. Some IT equipment Requests may be ...

In Microsoft Teams, teams are groups of people brought together for work, projects, or common interests. Teams are made up of channels. Each channel is built around a topic, like “Team Events,” a ...

Place your order for hardware via the self-service portal. Using self-service ensures essential information is captured and your request is assigned to the appropriate team immediately. Guidance on ...

Tritorr is used to import and workflow purchase card transactions. It is managed by the Finance department and distributes an emailed statement to relevant card holders for reconciliation and coding.