Geoff Hart reviews Gavaler and Goldberg's Revising Reality, and how writers can frame their work in light of their audience's view of reality.

As a creative, I struggle at times with many stereotypical issues other creatives face in the technical writing field. I work best at night, my brain is thinking of zillions of things at once, I ...

Technical writing guidance for technical writers and technical communicators on creating software requirements specifications (SRS).

View our most recent TechWhirl Fast 5, featuring Dr.Erika Konrad from Northern Arizona University, and students Chris Farmer and Jessica Lewis, where we discuss their perspectives on creativity and ...

People who are familiar with the various documentation and content management systems understand that while there are many options and features, not all of them are created equal, much less tailored ...

Nobody’s ever accused me of being a brilliant public speaker, but people generally seem to like and remember my presentations and generally rate me as a confident, welcoming, and effective speaker.

TechWhirl’s next Fast 5 Hangout will focus on getting people on board with content strateegy. Sure, it’s a great topic at a conference and DITA for all is just right around the corner, but how do you ...

The worst of the myriad ways of failing to communicate result from what Geoff Hart calls the seven deadly sins. Here are some tips to avoid them all.

NAU's Erika Konrad recounts a fond memory of her Mom, and an early encounter with DIY instructions.

We can use a number of ways to learn about our implicit biases and how to work to get past them, and looking at handedness offers a good starting place.

By now you know about LinkedIn, Indeed, Glassdoor, Monster, and umpteen other job-hunting sites. If you haven't heard of Built In, here's an introduction.

I’m guessing that when most of you read through the title of this article, you silently nodded your head in frustrated understanding. The following scenarios might be right up your alley, check them ...