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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Why do computers only work with the numbers 0 and 1? There are machines that process three digits with more efficiency than ...
The mind-bending concept of time dilation results from a seemingly harmless assumption—that the speed of light is the same ...
Wellbeing Whisper on MSN2d
Why 500 Tons of Emergency Food Are Going Up in Smoke—And What It Means for Global AidThis is an eye-opening fact: nearly 500 metric tons of high-calorie, nutrient-dense biscuits enough to feed 1.5 million ...
3don MSNOpinion
Diversity isn’t a cost. It’s an investment. While some companies quietly scale back their Diversity, Equity, and Inclusion ...
Our readers delve back millennia to answer this one, looking at the ancient Sumerians, the Babylonians and the Egyptians to ...
Artificial intelligence is moving from reactive tools to active agents. These new systems can set goals, learn from ...
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