Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Let’s start with a truth that too many people still overlook — not all data is good data. Just because something is sitting ...

It's not just the spending that will be big. Meta's Mark Zuckerberg envisions a single data center, the footprint of which ...

A Baltimore founder is relaunching his company’s platform to show Salesforce users where to ditch unnecessary licenses.

THE technology sector continues to lead the market in terms of mergers and acquisitions (M&A) globally, as companies adapt to ...

As AWS heads into its annual summit this coming week, its worldwide head of physical retail Justin Swagler could get his wish -- the "Agentic Store," where AI orchestrates every aspect of retail in ...

The videoconferencing company knows workers don’t want to be stuck in meetings all the time, so it’s turning to agentic AI to ...

While AI may be the catalyst behind the recent wave of data company M&A, the market was ripe for consolidation.

By preventing AI rivals from training their models on Slack's rich conversational data, Salesforce is building a defensive wall around its own AI ambitions. It ensures that only Salesforce has the ...

This enterprise-grade solution is the standard for enterprises seeking to reduce regulatory risk, nullify data loss, and protect mission-critical Salesforce data and metadata.

Google has observed hackers claiming to be the ShinyHunters extortion group conducting social engineering attacks against multi-national companies to steal data from organizations' Salesforce ...