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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Salesforce Agentforce 3 has AI agent observability and native MCP support, providing real-time visibility and secure interoperability.
President Donald Trump didn't like his new nickname 'TACO'. Here's why people are calling Trump TACO and the meaning behind TACO trade.
Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...
The Big Ten conference has some of the most aesthetiycally intriguing and iconic mascots. Whether it be the standard-bearing Oregon Duck, which somehow interprets the concept perfect, or USC ...
After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates ...
Oakmark Funds, advised by Harris Associates, released its “Oakmark Fund” second quarter 2025 investor letter. A copy of the letter can be downloaded here.
In the last three months, 38 analysts have published ratings on Salesforce CRM +0.68% Get Free Report , offering a diverse range of perspectives from bullish to bearish. The following table provides a ...
Salesforce Inc. Chief Executive Marc Benioff says his company is doubling down on the use of artificial intelligence, using the technology to automate dozens of workloads that were, until recently ...
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India Today on MSNAI does 50 per cent of the work at Salesforce but don't fear mass layoffs yet, CEO Mark Benioff saysSalesforce CEO Marc Benioff believes AI will not replace white-collar jobs. Instead it will help improve productivity.
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