In the age of instant communication and personalized service, guest messaging software has become a must-have in the modern ...

JD Power has released its 2025 North America Hotel Guest Satisfaction Index Study, revealing a slew of key insights into the ...

Nor does it stop at feeling welcome. Hotel guests who got “service with a smile” were six times more likely to remember their visit, felt 51% more welcome, and 75% more likely to come back.

The northern hemisphere spring 2026 will see the opening of Borgo Pignano Florence, a hotel set within a 15th century ...

Nor does it stop at feeling welcome. Hotel guests who got “service with a smile” were six times more likely to remember their visit, felt 51% more welcome, and 75% more likely to come back.