WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...

Her work explores how new AI technology is infiltrating our lives, shaping the content we consume on social media and ...

AI offers Meta opportunities to strengthen its core ad business. Click here to read what justifies an attractive Buy rating ...

META's expanding AI prowess is driving user engagement as well as its social commerce footprint. However, a premium valuation ...

WhatsApp’s new features come amid a broader push to become the go-to platform for businesses to expand their customer base ...

Meta Platforms (NASDAQ:META) rolls out unified Ads Manager and teases Business AI for WhatsApp Business as it seeks to deepen ...

Meta has upgraded the WhatsApp Business platform with AI chat support, voice and video calling, and a centralised system.

Additionally, the platform is rolling out voice calling and unified campaign management to better support businesses using ...

Meta's WhatsApp is expanding its business suite by introducing voice call capabilities for large businesses, according to ...

Meta brings voice calls and AI shopping features to WhatsApp Business, streamlining support and marketing across its ...

Small businesses could already use WhatsApp to call customers; but until now, larger companies were left out. With this new ...

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.