A customer who recently raised issues about poor service at NAB’s digital offshoot ubank has been offered $100 in compensation, but only if they agree not take further action “in any forum ...

NAB-owned UBank is expanding its artificial intelligence focus with the creation of an “agent assist” enterprise search tool called RoboBrain. The digital bank entered the AI fray in May last ...

The 32-year-old Melbourne man is a customer of Ubank, a subsidiary of NAB, and claims the digital only bank’s strange security measures are what coaxed him into handing $20,000 over to fraudsters.

Initial flags were raised in January when the Melbourne man received a bizarre text message from a random Australian number with the 'Ubank' sign-off.

The 39-year-old then faced a sleepless night waiting to get in contact with Ubank as he had no idea how his account had been hacked. Even in the morning when he called Ubank, he said he was on ...

A network outage at Data Action (DA) caused app and internet banking problems for a number of Australian banks and credit unions, including NAB-owned ubank, Beyond Bank, Defence Bank and People ...

Please make contact with me!' One woman labelled the bank's handling of the issues as an 'absolute mess'. UBank was started up in 2008 as Australia's first homegrown digital bank.

UBank started offering home loans in 2011, but it writes only relatively low-risk mortgages with loan-to-valuation ratios of less than 80 per cent, and to customers with relatively stable incomes.

UBank also has 220 staff based in North Sydney, as well as the support of NAB. "Hugely supported by the NAB group, which means we've got that safety and security of a banking licence," she said.

UBank, the community-oriented, relationship bank has joined Upstream, the revolutionary trading app for digital securities and NFTs powered by Horizon Fintex (Horizon) and MERJ Exchange Limited ...

UBank Co-CEO Justin Armstrong joined East Texas Now to talk about their upcoming “Good for Country” concert featuring Dylan ... exceeding 2 billion. He has provided tour support for Garth Brooks, Luke ...

Ubank signed a partnership agreement with the Black Business Council in May to establish a R1 billion fund for rural and township businesses. The bank secured commitments from development finance ...