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We took advantage of a change in protocol in an integrated delivery system’s telephone consultation service—routing callers complaining of chest pain to physicians instead of registered nurses ...
AIDA is integrated into CareXM’s market-leading triage platform, which enhances triage performance with insights, coordination support, and now, decision assistance for nurses.
Introduction In the Netherlands, the ‘Netherlands Triage Standard’ (NTS) is frequently used as digital decision support system for telephone triage at out-of-hours services in primary care (OHS-PC).
Triage is the process designed to ensure that patients receive a level and quality of care corresponding to the urgency of the conditions. Researchers conducted a retrospective study to examine the ...
An efficient telephone triage system requires a high level of agreement among the emergency nurses (Mistry et al., 2018). Decisions driven by intuitions and personal opinions, rather than on the ...
Keywords: telephone triage, emergency, nursing, Bayesian estimation, inter-rater agreement Citation: Vicovaro M, Mignemi G, Nucci M, Bolognani L, Iannattone S, Bruno G and Spoto A (2025) A new ...
Background The use of nurses for telephone-based triage in out-of-hours services is increasing in several countries. No investigations have been carried out in Norway into the quality of decisions ...