A hungry couple were horrified to discover live maggots wriggling in their cheesy lunch - only for Morrisons to offer an "insulting £3 compensation". Cato and Sean Cooper had purchased Président ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

Now the Property Brothers will use their horse ranch background to help buyers find their dream properties, in a new series ...

The browser is slated to launch in the coming weeks and aims to use artificial intelligence to fundamentally change how ...

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Today, we’re launching a newsletter that packages our statewide coverage in one place. It’s called Florida in Focus, and ...

Users will interact with the Support Assistant through a chat interface, similar to the current live chat option. This AI is ...

With it being a fireworks-heavy holiday weekend, the Shack Staff opines on their favorite celebratory in-game fireworks!

Sports columnist Sally Jenkins answered your questions about her new fascination, genealogy, during a live chat.

YouTube just updated its livestreaming rules, boosting the minimum age for creators who want to stream to 16 years old.

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We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.