A major tech change can't be looked at simply as an IT project. Rather, it requires a flexible and responsive resourcing ...

Leaders see systems; people feel emotions. When ignored, this blindness transforms ambitious visions into catastrophic ...

No matter what type of transition you're going through, the process of regaining a sense of balance and happiness tends to be ...

The healthcare staffing crisis is over — from the perspective that “this is the new normal,” according to Lisa Abbott, executive vice president and chief human resources officer at Boston Children’s ...

Health system CIOs and digital leaders are rapidly integrating AI and automation into daily workflows for clinical and administrative teams. Their work has already transformed operations and ...

How to manage the eight critical elements of organizational life by Boris Groysberg, Jeremiah Lee, Jesse Price and J. Yo-Jud Cheng Strategy and culture are among the primary levers at top leaders ...

The basic change management process includes establishing a need for change, implementing new procedures and policies, and monitoring results. The main risk factor of any change process is that ...

Key Points A Gemba Walk is a fantastic way for employees and their leaders to intermingle and learn from one another. The ...