Clients need someone to talk to, but so do you, the provider. Despite the need for confidentiality, you, too, need someone to talk to. In each of these roles, things can—and do—run amuck.

When bad things happen and we need someone to talk to, it’s most likely that we will turn to someone close to us to talk about our experience. How that person responds matters. If the response is ...

If they’re not ready to talk now, remind them you’re here for them when they’re ready. They may remember your offer and come to you when they’re having a hard time and need someone to talk to.

When someone dies, those closest to them not only experience a personal loss, but they can become isolated in grief. Though many people want to avoid thinking about death, Lynette Jordan, a grief ...