Despite hefty investment into AI, Microsoft is struggling to make headway against ChatGPT and a host of other AI assistants.

Coming to Windows Insiders, the update will let users share their "whole desktop with Copilot," allowing it to see what's on ...

Microsoft recently announced that the company saved approximately $500 million by using AI across its call centers.

Plus, the agentic future of customer service and support; CEOs have mixed results with AI and cybersecurity; and upgrades to ...

Microsoft and a U.S. national laboratory on Wednesday said they are partnering to examine how artificial intelligence could ...

"If the world runs out of ideas, then productivity gains translate to job loss," said Huang, as he responded to a question about Anthropic CEO Dario Amodei's current outlook on job replacement. "The ...