This scenario illustrates the "AI pricing paradox"—the very engagement that companies want to encourage can erode margins if ...

New research from Virginia Commonwealth University challenges the long-held business assumption that companies perform best ...

Every sales playbook starts the same way: Get more customers. But growth isn’t a numbers game; it’s a loyalty game. In most ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

One in five car buyers in the second quarter agreed to a $1,000-a-month car loan payment and increasingly more are taking out ...

Igo now makes sure his crews don't use gas stations that charge $1 more per gallon for credit cards. He also thinks there ...

More than 2,000 Nashville Electric Service customers remain without power after pop-up storms moved through the area today.

JACKSONVILLE, Fla. — More than 12,500 customers were affected by JEA power outages Wednesday afternoon, according to their ...

7-Eleven's free 12-ounce Slurpee deal is active between 11 a.m. and 7 p.m. on July 11. The extra free Slurpee for loyalty ...

Read here for more on Chagee Holdings' growth potential and challenges in the premium tea market. Learn why CHA stock faces ...

Shopify reports on 8 strategies to boost customer loyalty, emphasizing subscriptions, niche marketing, personalization, and community engagement.