As TechRadar reported back in 2016, Microsoft was forced to apologize and pull the plug on Tay after the AI bot started to ...

Modernize your contact center and boost service representative productivity. Copilot for Service brings together Microsoft 365 Copilot with a role-based Copilot agent that enhances service experiences ...

In this edition of our monthly roundup, we’re recapping the biggest news from Microsoft Build 2025 and announcing new resources for Copilot Studio adoption and training. We’re excited to announce the ...