Users will interact with the Support Assistant through a chat interface, similar to the current live chat option. This AI is ...

Apple code shows that the company is working on an AI-powered Support Assistant for the Apple Support mobile app.

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It’s no secret: choosing the right live chat software can make or break the customer experience in ecommerce. With hundreds ...

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Yesterday might have been filled with big T-Mobile announcements, like free DoorDash DashPass for everyone, but Verizon went ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock.

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The Advantages of a Chat Room. Chat rooms have been used for years as a way to socialize with others. Businesses are now using chat rooms to connect with clients, other offices and potential ...