Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

Meta has lured a string of top researchers from rivals with nine-figure pay packages in an effort to close the gap with AI ...

Discover why 90% of LinkedIn messages fail and learn how to create authentic connections that drive real results in 2025.

Response rates feel too low lately? If you are a sales professional or marketer pushing to grow your lead pipeline on ...

Third Point's billionaire chief showed Tesla the door and loaded up on the hottest name in the artificial intelligence (AI) arena during the first quarter.

Roderick Jefferson will remind us that artificial intelligence (AI) might deliver the data, but it’s still up to us to paddle ...

Former Intel CEO Pat Gelsinger created a new benchmark to test for AI model's alignment with aspects of human flourishing.

Expanding on its Decade-Long Collaboration, Infor to Deliver Enhanced AI-Driven Innovations and Deliver Enhanced Solutions ...

With tariffs looming large over an already tough retail landscape, Dean Tarpley of Celonis asks how Process Intelligence can ...

The browser is slated to launch in the coming weeks and aims to use artificial intelligence to fundamentally change how ...

Discover how top leaders from HP, Coinbase, Plus Company, and .monks are leveraging AI to reshape strategy, creativity, data, ...