JPMorgan, the biggest U.S. bank by assets and a leader across most major categories of finance, is relatively puny among ...

This paper reviews CrowdApp, a research field that leverages heterogeneous crowdsourced data for mobile app user understanding and marketing. We first characterize the opportunities of the CrowdApp, ...

With digital challengers and fintechs gaining ground, traditional banks need to strengthen their positions—fast. Learn what ...

Artificial intelligence is enhancing the customer experience across bank channels, creating personalized experiences, streamlining processes, improving security and increasing self-service ...