The Hotel Lobby Is Evolving. The Mews study, which surveyed 1,000 U.S. travelers, found that convenience and control are the biggest reasons people want to bypass the front desk.

Even at bigger hotels, stopping by the front desk on your way out can personalize the experience. “By the time we left, my mom had made friends with everyone who worked at the hotel,” Sperance ...

CitizenM's CEO believes Marriott's acquisition won't harm the hotel brand's culture due to shared tech vision about killing ...

You can book your room, pack your bags, and show up with your confirmation number in hand, but that doesn’t mean you know ...

The damage that forced the closure of the Le Méridien St. Louis Downtown Hotel was caused by a burst sprinkler pipe located ...

Travelers waited at hotel front desk. When no one showed, they took over, ... At one point, there were around 10 people in the lobby concerned about money being taken out of their account, ...

Police say former Port of the Islands employee James Gamble shot and killed front desk worker Zachary Ludwig in the hotel's lobby on ... 3:25 p.m. and found Ludwig's body in the hotel lobby.

An intoxicated woman who was visiting a Georgia hotel guest sought help from the front desk attendant when she got locked out of the room -- but authorities say instead of offering assistance, he ...

Another man reported someone under assault in the hotel lobby, yelling, "Help me, help me.'' Dan Berns, the front desk clerk, dialed 911 when the pair ran past him into the office.

They are featured behind the lobby desk used for check-in. Other subtleties hinting at Princeton include the use of orange, black, and white in both the carpet and curtain fabrics. The use of layers ...

*Angry guest drives truck through hotel lobby . Some of the most hilarious requests from guests included one customer who called the front desk to say , "the waves were (sic) too loud for me to sleep.

The Hotel Lobby Is Evolving. The Mews study, which surveyed 1,000 U.S. travelers, ... For many, the welcoming smile at the front desk is part of what makes a hotel feel hospitable.