This latest move by health insurers will give patients faster access to health care with "fewer challenges navigating the ...

Here’s how SCAN Health Plan members can contact customer service: Call a SCAN member services advocate at 800-559-3500 (TTY: 711). From Oct. 1 to March 31, services are open seven days a week ...

The mother of Ravi Coutinho, the subject of a recent ProPublica investigation, is suing Centene for publishing “misleading” ...

Community Health Choice, Aetna CVS Health and Oscar Insurance Company are NerdWallet’s picks in Texas for 2025.

Out of the 35+ platforms we tested, these 6 are the best online therapy services that take insurance. If you're looking for a therapist, and have insurance to help pay, take a look at these picks ...

It took two months — and countless calls to customer service — for her health coverage to come back online. Meanwhile, she was hit with a $3,300 bill for the Easter visit to the ER.

New Delhi: Hansa Research, a consumer insights firm, published the first edition of its Health Insurance Customer Experience Score (CuES) 2025 report. The study examined customer expectations ...

But the numbers tell a different story. A 2023 Awin & ShareASale Influencer Survey found that nearly 80% of creators reported burnout, and 66% said it directly impacted their mental health. Nearly ...

Left out of FDR’s New Deal, the health insurance program for the poor was finally established in 1965. A brief history of Medicaid and America’s long struggle to establish a health care safety net ...

Value-based care (VBC), driven by the Centers for Medicare and Medicaid Services (CMS), has emerged as a cornerstone for redefining the customer journey—creating a profound shift in the ...

Ambetter from Magnolia Health in Mississippi has 75% fewer complaints than average about its health insurance. But in Michigan, the Ambetter company has over twice as many complaints as average. The ...

Colorado lawmakers say they're working on a bill that aims to protect the state's safety net clinics and other facilities — the places that serve those who often can't afford to pay for health care.