The collaboration focuses on strengthening trust and clarity in customer communication by integrating Truecaller Customer ...

Customer feedback is a powerful tool for business growth, and successful entrepreneurs know how to use it effectively. This ...

Growcery and Red Pepper have begun a partnership aimed at improving how retailers engage and retain customers through digital ...

Carlson Siding & Construction, a family-owned exterior remodeling company, today announced significant enhancements to its ...

Smart payment routing can increase approval rates by 10–15% on average. Solutions like Adaptive Acceptance leverage machine ...

Lloyds explores neurosymbolic AI technology to enhance customer experience while maintaining regulatory compliance ...

From clearing up garbled speech on 9-1-1 calls to providing victims with automated investigation updates, artificial ...

The 52 counties honored in this year's awards from the Center for Digital Government are transforming local government with cutting-edge tech while focusing on resident services.

Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

UK retailer implements Vertex AI Search for Commerce to cut failed searches by 95%, increase click-through rates by 10%, and enhance the customer experience for trade and DIY shoppers ...

By combining human expertise with its expanded agentic AI platform, Crescendo is helping companies turn customer experience ...