Download an empathy map canvas to work with. The Results. The map itself is a simple, visual, document. After the workshop. Learning about the service user experience, including whether it has ...

To be sure that the answers to our Empathy Map were in fact closer to reality, we conducted a survey. Here are a few of the findings from the survey taken by 1785 Aisle members that reassured us ...

This is a method that lets you develop empathy and insights about service user experience. getting staff to focus on the feelings, experiences, challenges and needs of service users. improving service ...