A complete solution for contact centers Today, we are excited to announce that Dynamics 365 Contact Center is generally available, offering a complete but fully-composable solution for contact ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that ...

Microsoft on Tuesday announced that its upcoming release of Microsoft Dynamics 365 Contact Center, a Copilot-powered cloud contact center solution, will be generally available on July 1.

3CLogic, a leading provider of cloud contact center solutions, today announced its latest release for Microsoft Dynamics 365. The announcement comes o ...

Purely CRM was brought in as a Microsoft Dynamics 365 Systems Integrator to implement the Microsoft Dynamics 365 Call Center and the Microsoft Dynamics 365 Self-Service Portal.

Microsoft's Digital Contact Center combines Teams, Dynamics 365, Power Platform and Nuance AI technologies into a bundle which will be available starting this week.

Microsoft will offer Azure, Office 365 and Dynamics 365 from French data centers Microsoft has spent $3 billion on cloud in Europe so far, with French services to start next year.

From the Microsoft Cloud in Switzerland, Microsoft Azure, Microsoft 365 with Teams as well as Dynamics 365 and Power Platform with local data storage can now be used for more protection, transparency ...

Dynamics also enables flexibility and productivity”, she explains. The chatbot, for instant, began to enable consultants to have access to their own vouchers, accelerating a process that previously ...

VANCOUVER, British Columbia — Microsoft Dynamics 365 Systems Integrator, Purely CRM, has completed a large project for West Coast Reduction Ltd.’s (WCRL) call center solution and customer portal.