Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

LAS VEGAS, NV - January 13, 2026 - PRESSADVANTAGE - Air Pro Master, a Las Vegas-based HVAC service provider, is ...

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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, designing an innovative system, or revolutionizing an organization’s customer ...

Dear Eric: Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done at a lab, someone invariably asks me, “so what are you doing ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

A golden retriever in "service dog training" has gone viral for their dramatic airport nap. "Emphasis on 'in training,'" she wrote as text over the video. "You’re doing amazing sweetie," she captioned ...

BINGHAMTON, N.Y. (WBNG) -- Dog training organization, Stand With Me, has created a county-wide education program on service dog laws and etiquette. The Binghamton-based nonprofit offers free dog ...

There will be no puppy love for Ghislaine Maxwell at her new home. The longtime Jeffrey Epstein confidant and convicted sex trafficker will get to enjoy a number of perks at the cushy prison camp in ...