Zohran Mamdani, a left-wing politician who would soon win a shocking victory over Cuomo in the Democratic primary, worked the ...

AB InBev has brought its Master of Beer Customer Service (MBCS) training to over 50 cruise ships, offering a fun and ...

This tax proposal would do more than make tips income tax-exempt for servers. While this tax proposal promises to benefit ...

How to Increase Sales Through Customer Service. Excellent customer service can result in repeat business and word-of-mouth referrals. A 2011 American Express survey found that 70 percent of ...

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Across the customer service world, the advantages of self-service for companies and customers are clear. But the best way to drive customers to self-service is a lot murkier. For some, the thought was ...

Hawaii restaurants tap robots for service gains In 2024, the Polynesian Cultural Center ordered five food delivery robots from Shakabots to service its Gateway Buffet restaurant.