If you want to stay on top of in-demand professional skills without shelling out a fortune for dozens of different courses, ...

Wharton professors Christian Terwiesch and Karl Ulrich developed the online courses to last six weeks and leave participants with skills they can apply in their daily work.

Booking.com has replaced its customer service staff with artificial intelligence (AI), meaning scam victims are now forced to report fraud experiences to a chatbot. Last year, the hotel booking site ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

A disrespectful or demotivated employee is often the symptom of a larger disease: weak leadership, unclear standards, and an ...

East Midlands-based IT provider Cameo has acquired Agilitas IT Solutions’ customer base after the channel services firm appointed administrators. This comes after plummeting FY25 results for Agilitas.

DAVENPORT, Fla. (WFLA) — A customer at a Polk County McDonald’s was shot during a dispute over being denied service late at night. At around 3 a.m. on Oct. 12, Peter Story, 19, and Nicholas Jones, 18, ...

The Indian Council of Agricultural Research (ICAR) announced on Monday that the four-rounds of online counselling for admission to undergraduate (UG) agriculture and allied courses for 2025-26 ...

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

MANILA, Philippines — The University of the Philippines Manila (UPM) will be offering to the public an initial batch of 21 free online courses across various disciplines starting in December. In a ...

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