A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

Contact centres are booming on the continent despite the rise of artificial intelligence. As it turns out, people want the human touch.

Sponsored content Paul Sims, head of self storage at Le Gallais Self Storage, tells Emily Moore why customer service sits at ...

If you’re on the search for a brand-new career opportunity, McDonald’s UK is currently hiring 507 job positions across the UK ...

A Nigerian lady who moved to Canada has recounted her experience when she worked for a bank in the North American country. A ...

Tomorrow is the 4th of July, the only time of the year Americans say the day and month in the correct order. We find ...

Tasks once handled by junior paralegals are now routinely executed by AI; with AI automating many basic jobs, young graduates ...

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...

Apply for the FCMB Assets Management Internship Program and gain valuable experience in market research, customer engagement, as well as data analysis.

A 23-year-old woman is on track to have $100,000 saved by her 25th birthday after making major lifestyle changes and ...

ARTIFICIAL intelligence (AI) is no longer a distant disruptor on the horizon. It is a present force, steadily transforming ...

Artificial Intelligence transforms the job market. AI automates tasks across industries. Goldman Sachs predicts GDP growth, ...