A Best Buy customer and Reddit user is going viral after alleging that a $2,000 online order he placed never made it to him. ... Best Buy customer places $2,000 order.

When a customer places an order for an entrée, recommend that they make it a combo meal — getting the value of a drink and two extra sides — for just $10 more, for example.

After the customer places an order, which includes 6 sandwiches, 6 burgers, and 4 salads with specific requests, Brown informs the customer that an order of that size typically takes about an hour ...

Chick-fil-A said earlier this month that under the new feature, if a customer places a curbside or carryout order on its app and enables their location services, then the restaurant in question ...

Mom and pop have an advantage. When it comes to delivering a great customer experience, the small family-run business has the natural DNA to organize around the customer: a tight-knit team, a ...

Research shows that the top three departments for critical involvement include marketing (60%), customer service (56%) and sales (48%), with an additional call-out for executive buy-in.

Consider Zepto, for instance. Once a customer places an order, the platform's algorithm assigns the order to the nearest dark store based on the customer’s location and delivery radius. The ...