Lawson, a 24-hour convenience store chain, is looking for staff based in Europe and the Americas to serve customers at its ...

"Costco jail" is not an expression you want to be associated with, especially as a shopper. However, a customer recently got ...

Remote workers in Japan find unique side hustle: staffing graveyard shifts at convenience store Lawson changing the working ...

The staff of Mother Jones is, once again, rounding up the heroes and monsters of the past year. Importantly, this is a completely non-exhaustive and subjective list, giving our reporters a chance to ...

SHAWNEE, Kan. – The chances of a big weekend winter storm have customers heading to Kansas City metro grocery stores.

Interactions through the new system function similarly to a video call for customers, except they interact with cartoon avatars rather than seeing the actual clerk. The ...

“They literally lost their minds the last time the cashier forgot to scan a can of hominy. Gave me attitude and told me I had to go back in line to buy it. I pulled it out and put it by the exit door, ...

But even when you successfully bypass these last-minute impulse purchases, the cashier may deliver a persuasive pitch asking you to sign up for a new store credit card. Many retailers try to ...

Next time you're at Target, you may want to think twice before leaving that random item on a random aisle. This Target worker ...

We also know when we do not receive a good customer service experience. Examples include a company not living up to a promise or ad campaign message, employees referring you to the company website ...

Productivity in the U.S., as measured by how much the average worker gets done in an hour, has been on the rise. That matters ...