Microsoft is readying its next wave of Dynamics 365 CRM and ERP apps and updates. Officials provided partners with a three-day preview of some of what to expect with the July 2017 refresh.

Viva Sales actually is a Teams/Outlook collaborative app. (Microsoft seemingly didn't want to brand Viva Sales as "Dynamics" becuase it also can work with other non-Microsoft-developed CRM platforms.) ...

With Translate4Dynamics, we’re eliminating language as a barrier within Dynamics 365 CRM, empowering businesses to operate seamlessly on a global scale”— Anmol Sawant, VP of Technology at ...

For Dynamics 365 Sales, Teams chat can be embedded in the customer relationship management (CRM) app; sellers will also be able to continue one-to-one conversations with suggested colleagues ...

One CRM feature unique to Microsoft Dynamics, LinkedIn Sales Navigator, gives agents an access to LinkedIn’s more-than-560-million-strong network from within the Dynamics Sales dashboard.

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Its flagship Dynamics 365 CRM maps integration app, Maplytics™, a 5-star rated Preferred App on Microsoft AppSource, is changing the way locational intelligence is leveraged with features like ...