If you rely on Amazon reviews to inform your shopping decisions, it's time to rethink. Amazon reviews can't be taken at face ...

Amazon's AI review summaries are reshaping how shoppers define “value for money” and what that means for brands navigating ...

A Fox Nation documentary reveals how serial killer Todd Kohlhepp's Amazon product reviews for purchases provided clues about ...

Amazon usually waits until a newly launched product has at least five positive reviews before enrolling in the Amazon Vine Program. This allows the platform to ensure no breakage, quality, or ...

And Amazon has struggled for years with fake and misleading product reviews, including paid reviews. In 2021, the company admitted it had blocked 200 million fake reviews the year prior, for example.

Amazon will use information from reviews and the web to inform users about the product. How they work The dynamic of Amazon’s offering differs from Google’s in a pretty significant way.

Amazon’s AI-written product reviews aren’t as bad as you think. The computer-generated digests of customer reviews can give you a gist of feedback — or they can lead you astray.

In the early days of Amazon, I remember being at a bookstore and checking Amazon reviews before making purchase decisions. If the average review was poor, I’d typically skip my purchase.

Amazon is introducing a “frequently returned item” warning to help consumers be better informed about the products they’re purchasing and prevent unnecessary returns.

Amazon last year sued the administrators of more than 10,000 Facebook groups it said incentivized people to submit fake product reviews. More from CBS News AI-generated videos fuel falsehoods ...

Amazon Resale (formerly called Amazon Warehouse) is the home for many of the returns that the retailer processes. A ...

It’s been a while, but you might remember that this ridiculous wolf-themed T-shirt became an ironic best-seller on Amazon back in 2009, paving the way for countless product reviews.