Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her ...

Olivia, the AI chatbot McDonald’s uses to streamline job application processes, exposed an estimated 64 million chat logs ...

Elon Musk on Wednesday unveiled Grok 4, a new version of his X platform's AI chatbot. The update comes a day after the bot ...

A few weeks ago, while comparing language proficiency in essays written by ChatGPT with that in essays by human authors, I ...

With human guidance, AI can deliver empathy at scale—and that may be its most transformative power. Empathetic design could ...

Nonprofits, including Education Above All and Tech To The Rescue, are using AI to address global inequities and promote ...

Bland AI’s customer services and sales bot is the latest example of “human-washing” in AI. Experts warn against the consequences of blurred reality.

Chatbots will only send follow-up messages after a user has initiated a previous conversation, according to Meta. If the user ...

ANALYSIS: Grok is the latest in a long line of AI chatbots to have turned Nazi after being exposed to the depth of online human thought, Richard Hall writes.

A new study highlights how a simple typo can prompt an AI-powered tool to incorrectly advise a patient against seeking ...

“My opinion is that it is absolutely not ethical for an AI chatbot to lie to you and say it’s human when it’s not,” said Jen Caltrider, a privacy and cybersecurity expert for Mozilla.

Chatbots may be contributing to a wider distrust in democratic institutions, new report finds. Credit: Jakub Porzycki / ...