Viven has emerged from stealth with an employee digital twin to improve collaboration. Viven CEO and Cofounder Ashutosh Garg ...

At its AI customer service summit, Pioneer, Intercom shared the latest evolution of its AI Customer Service Agent - Fin 3.

Following more AI announcements at its AI Summit last week, we speak to Adrian McDermott, CTO of Zendesk, about the ...

The Social Services department of Barcelona City Council delivers social care to more than 200,000 people, about 15% of the ...

While AI tools can provide a lot of help in the recruiting process, most of the tools on the market are based on old ...

Salesforce’s Chief Operating and Financial Officer (COFO) Robin Washington is in reflective mood during a catch-up at this ...

I've been getting a bit punchy lately covering far too many HR solutions. The latest briefing apparently pushed him over the ...

Digital leaders from Marston’s and Baker & Baker explain how they engaged with NTT Data Business Solutions to deploy S/4HANA.

We're knee deep into Oracle AI World - and the newsfeeds are surging. But on the ground, I was able to dig into some AI ...

Agentic AI technology can free up human beings from repetitive tasks that can be automated, leaving people free to apply ...

David Yurman is a privately-held jewelry company based in New York. Founded by a sculptor and a painter, the House of Yurman ...

Joe Inzerillo is a fairly recent recruit to the world of enterprise software, but he's effectively the famous 'Customer Zero' ...