The 32-year-old Melbourne man is a customer of Ubank, a subsidiary of NAB, and claims the digital only bank’s strange security measures are what coaxed him into handing $20,000 over to fraudsters.

The 39-year-old then faced a sleepless night waiting to get in contact with Ubank as he had no idea how his account had been hacked. Even in the morning when he called Ubank, he said he was on ...

A network outage at Data Action (DA) caused app and internet banking problems for a number of Australian banks and credit unions, including NAB-owned ubank, Beyond Bank, Defence Bank and People ...

Australian digital bank, ubank, has introduced passkeys to improve authentication for customers. Ubank joins a growing number of international online services and payment providers, “along with ...

UBank started offering home loans in 2011, but it writes only relatively low-risk mortgages with loan-to-valuation ratios of less than 80 per cent, and to customers with relatively stable incomes.

A ubank spokeswoman said that the company was aware of an issue over the weekend that temporarily prevented a number of customers from accessing its app while overseas.

UBank taps IBM Watson to power home loans through RoboChat. NAB-owned online bank upgrades its home loan live-chat service with the help of IBM’s Watson.