When you’re the one who knows the system, it’s easy to become the person everyone turns to. And for a while, that feels good.

Defense Health Agency officials have extended three key deadlines for beneficiaries in the Tricare West Region by another month, giving military families some flexibility to get the care they need ...

Cash App’s parent company is paying nine figures to settle a fight with federal regulators, in part thanks to an allegedly useless customer service phone number. On Thursday, the Consumer ...

Thursday’s order will require it to “set up 24-hour, live-person customer service.” Jordan Weissmann is a senior reporter at Yahoo Finance.

Tricare beneficiaries in the West Region have been calling former contract manager Health Net Federal Services amid issues with the new contractor's phone lines and problems with the online portal ...

A number of beneficiaries in the Tricare West Region are off to a rocky start with the new contractor, TriWest Healthcare Alliance, citing problems with its website and customer service lines as ...

Another popular choice, TextNow, lets you sign up for a free phone number with nothing more than its app and a Wi-Fi connection. Unlike Google Voice, TextNow is also available in Canada.

Opinion: "Right of first refusal" waivers should be accessible and available without question to any woman in service, an Air Force major argues.

Who has America’s best customer service? Here is a list of the top-ranked companies. The rankings, according to USA TODAY and Plant-A Insights Group, recognize winners across 67 sectors.

The IRS phone number is 800-829-1040, but that is not the only way to contact IRS customer service. Here are the many ways you can get in touch with IRS customer service if you need help this tax ...

The Points Guy reports that scammers recently claimed a local business listing on Google for Delta’s customer service department at John F. Kennedy Airport in New York. When a traveler called to ...