Security researchers discovered 5 zero-day vulnerabilities and 15 critical misconfiguration risks in Salesforce Industry ...

Startup Ellipsis Health wants to fill gaps in care management using artificial-intelligence-powered voice agents. | The ...

Big, complex, hairy workflows, meet agentic AI! Why Capita's CEO calls the BPO market "ground zero" for Salesforce's ...

We’re only in the early stages of exploring the capabilities and applications of AI agents in finance. That was a key ...

New Salesforce channels unify Salesforce records and customer data with Slack conversations in a single, connected experience across both Slack and Salesforce t ...

To eliminate fragmented workflows, Salesforce is embedding Slack directly into its CRM, creating a single space for teams to collaborate and take action with complete customer context New Salesforce ...

Texting platform expands native Salesforce integration with embedded SMS, bi-directional sync, and Marketing Cloud support.

Effective workflows are the building blocks of any successful business. As a company grows, operations, information, and customer interactions become complex and have a tendency to create ...

Salesforce’s $8B Informatica deal powers its AI vision, unifying data and trust to build a smart, secure enterprise platform ...

Take a deep dive on how Netsmart, after product expansion, unified response content and processes on the Responsive platform.

PHILIPPINE COMPANIES should adopt multi-agent artificial intelligence (AI) systems to boost productivity and create new jobs as workflows become more agent-driven, according to US-based software ...