Let's delve into three critical business processes that can be simplified using a flow chart: the hiring process, the sales process, and the customer service process. The hiring process often ...

When you think of the sales process what comes to mind? Does it relate to a generic approach to sales or is it a clearly defined process for your business or industry? I have posed this question ...

Your sales process is probably broken. Here's how to fix it. As I explained in my post way back in March, "Is Your Sales Process Obsolete," the typical sales process looks something like this ...

Mandy owned a successful medical acupuncture clinic in southern California. She wanted to scale her business so invested time and money to increase the lead flow of prospective patients to her clinic.

There are two ways of thinking about sales: as a set of goals or as a process. Goal-oriented selling focuses on pre-determined milestones, starting with the initial meeting and ending when the ...

Few things can be more critical to your company’s growth than your sales process. But when you step back to evaluate your team’s methods, you may wonder whether your process is more of a ...

I’ve long held the belief that there are only three important aspects when it comes to sales success: a quality product, the ability to empathize, and a transparent and predictable process.