Post reporter Anne Branigin will answer your questions on Friday at 11 a.m. Eastern time. Ask for cooking help: Aaron ...

It’s no secret: choosing the right live chat software can make or break the customer experience in ecommerce. With hundreds ...

Even when people did connect to an agent, many complained of receiving incomplete, inaccurate or unclear information, says ...

AI should not replace human interaction—it should enhance it. Success lies in striking a balance between machine efficiency ...

Yesterday might have been filled with big T-Mobile announcements, like free DoorDash DashPass for everyone, but Verizon went ...

Founder Julie Bornstein raised $50 million last year to create the ultimate AI shopping experience. Today, it launches in ...

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...

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Google's new Search Live feature adds real-time voice conversations to Gemini search in AI Mode, turning hands-free queries ...