In response to Mr Singh’s complaints, Thorpe Park pointed to its high ride availability figures throughout July 14 and said some rides only stopped for just eight minutes at a time.

Mr Singh says he had arrived at 9.30am ahead of the theme park’s 10am opening time, ... Thorpe Park representatives insist that they had ride availability of 94 per cent on the day Mr Singh visited.

Thorpe Park insists there was a ride availability of more than 94 per cent on the day and its terms and conditions state that the resort is unable to refund tickets. Mr Singh said: 'I said ...