Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

Meta has unveiled a major WhatsApp Business upgrade that redefines customer engagement. The platform now supports AI-driven ...

Meta's WhatsApp is expanding its business suite by introducing voice call capabilities for large businesses, according to ...

An analysts raised their price target for Meta stock after the Facebook parent announced AI business messaging products.

WhatsApp announced it's introducing the ability for large businesses to reach customers through voice calls, which will allow ...