From pet supplies to office furniture, online retailers in just about every market have been offering live chat services on their websites with success. According to the National Retail Federation ...

4) 44% of online consumers say that having questions answered by a live person during an online purchase is one of the most important features a website can offer. This is fascinating.

AI-generated live chat summaries and channel QR codes are currently being tested on the YouTube platform. Credit: Sheldon Cooper/SOPA Images/LightRocket via Getty Images There are some new ...

It's no secret that live chat software is a powerful tool for businesses of all sizes. In today's digital age, customers expect companies to be available 24/7 to answer their questions and resolve ...

Microsoft is testing out party chat and free-to-play online multiplayer games, minus the Xbox Live Gold requirement.

Here is how it works on the desktop interface of Bing Chat: Why we care. Visual search is a big part of search in general, Bing Search added this feature back in 2018 , while Google has Google Lens.