To fully benefit, we must be thoughtful about how AI technology is integrated, rather than adopting it blindly.

Agentic AI promises automation and efficiency breakthroughs for fast, convenient, and cost-effective CX with AI agents.

AI agents will offer integrated capabilities that allow consumers to control multi-process functions unlike existing AI that ...

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

By Alimat Aliyeva Chinese engineers have introduced Manus, the world's first artificial intelligence agent that operate ...

Microsoft has announced the launch of two new artificial intelligence (AI) sales agents for Microsoft 365 Copilot. These ...

Recent technological advancements are guaranteeing even more widespread usage of biometric authentication in the decades to ...

How will artificial intelligence affect the distribution of income and wealth this century? After falling through much of the ...

Presenting the first-of-its-kind telco AI capability for large-scale Open RAN operations, Mavenir’s NIaaS has significantly reduced the rate of unstable handovers (including mobility ping-pongs, ...

Artificial Intelligence is no longer just a tool—it is a gamechanger in our lives, our work as well as in both cybersecurity ...

Salesforce Inc. today launched Agentforce 2.5, the next iteration of its platform for artificial intelligence agents, which ...