Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...

Question: I was wondering if you could give me some advice on the proper way to resolve snow buildup over my high-efficiency furnace exhaust and intake vents. The vents come out of the foundation ...

The Department of Commerce is encouraging Minnesotans to keep furnace exhaust vents, air intake hoods and chimneys clear of snow and ice to keep the heat on and prevent carbon monoxide poisoning.

Q: We have a high-efficiency condensing furnace that vents out a side wall. Should I be concerned about the icicles I see built up on the plastic pipe outside the house? -M.C. Kalamazoo. A: No. What ...

Pittsford, N.Y. — Your furnace keeps you warm during a snowstorm, but it's important to remember it can lead to a dangerous situation because of the snowfall outside your home. Rick and Cathy Haverty ...

Saving money on energy costs and utility bills is a high priority for homeowners. Furnaces can suck up electricity and gas, especially if they’re heating more space than needed. In an attempt to lower ...

KALAMAZOO, Mich — With blizzard conditions expected to begin late Thursday through Saturday across much of West Michigan, plenty of snow will be blowing and drifting around your home. Heating and ...

It's a common occurrence in the middle of a northern cold snap — things don't work the way they're supposed to. Whether it's vehicles not starting or shifting foundations, northerners have become ...