When every grocery dollar counts, consider shopping at grocery store chains that offer senior discounts on certain days. See if your store is on our list.

A major grocery and retail store is planned for Caldwell. A Fred Meyer will be opening in the northeastern part of town in ...

A Fred Meyer will be opening in the northeastern part of town in late 2026 or early 2027, the company announced Tuesday in a ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to say?

Addressing the rise of customer incivility in frontline industries requires a multifaceted approach that prioritizes the well ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

A second incident took place around 2:40 p.m. on Wednesday. Police reported to a Fred Meyer after hearing that a suspect was threatening loss prevention staff with a knife after being accused of ...

During a recent operation, officers arrested 15 people at Fred Meyer. Each person was cited for theft and trespassed from the grocery store. The department says they also arrested several people ...