The best stock market apps let you quickly trade, track your account in real-time, help you learn about the markets and more — all at little-to-no cost. Here are some of the top ...

Freshworks unveils Freddy Agentic AI, a platform that automates complex tasks across support teams - no coding needed.

Fidelity Investments and Vanguard are two of the largest asset managers in the world, with each offering a variety of ...

Ten years ago, Gladly burst onto the CX scene with a revolutionary idea: to put customers at the center of customer service. As other platforms revolved around tickets and cases, Gladly created a ...

German sportswear giant Adidas disclosed a data breach after attackers hacked a customer service provider and stole some customers' data. "adidas recently became aware that an unauthorized ...

Fintech firm Klarna Group is scaling back its heavy reliance on artificial intelligence (AI) for customer service after chief executive Sebastian Siemiatkowski admitted the automation-led model had ...