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As Data Breaches Abound, Customer Data Management Becomes C-Suite Priority
Customer data management best practices offer business opportunities to secure data, engage customers, grow sales, and ...
Building Lasting Customer Connection: From Engagement To Conversion
When customers feel like they belong, relationships deepen, engagement increases and long-term value follows. Engagement is ...
CMSWire2d
AI-Powered Contact Center as a Service Vendors Battle for Market Share in 2025
AI is driving a new wave of CCaaS market growth. NICE, Genesys and Amazon Connect lead the seat count — but the game is ...
Convenience Service Research Report 2025-2030 Featuring Key Players - Canteen Vending Services, Aramark Refreshment Services, and 365 Retail Markets
The Convenience Services Market, valued at USD 28.20 billion in 2024, is projected to reach USD 42.20 billion by 2030, ...
Nasdaq16d
Chart Industries Schedules Conference Call to Discuss Second ... - Nasdaq
Chart Industries will discuss Q2 2025 financial results on July 31, 2025, via conference call and webcast.
Microsoft20d
Dynamics 365 Contact Center - Microsoft Dynamics 365 Blog
Dynamics 365 Contact Center Discover the latest in Dynamics 365 Contact Center. Learn how this comprehensive solution leverages AI and automation to transform customer service and enhance engagement ...
Microsoft26d
Smarter callbacks with availability-aware scheduling CCaaS APIs
When implemented thoughtfully, callbacks can increase first-contact resolution, reduce abandonment rates, and improve overall customer trust and loyalty. With Dynamics 365 Contact Center’s CCaaS APIs, ...